Schedules and timing

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Deliveries

• How to give a temporary code to a delivery person

  You can give a delivery person access to your building by sharing a quick code with them, which will expire once it has been used for delivery and can only be used during a time slot that you have confirmed in advance. You can generate a quick code in the Invitations tab by pressing the Generate quick code button. Note: Quick codes are unique and valid only once, or within a predefined period of time.Few readers

Services at home

• How do I give access to someone who comes to my home occasionally?

  You can schedule someone to access your home by sending them an invitation in Invitations Invite someone. This person will only be able to access your building during the time slots you define in the invitation. If the person doesn't have the application, you can generate a quick code for them in Invitations Generate quick code. However, you can't generate it more than 72 hours in advance.Few readers

• How can I delegate access to my cleaner, nanny, etc.?

  In the application you can: Add them as a Permanent Guest. To do this, go to the application in the Menu tab then tap on My household Add a close one Permanent guest. Send them an invitation that you can send back several times. To do this, go to the application in the Invitations tab and then tap on Invite a guest. Note: However, we advise you to opt for the first option, as the second requires you to repeat your invitation each time the person comes to your hoFew readers

Unlocking the door

• How do I open my building door?

  To open the door to your building, you can use your code or Bluetooth unlocking. To do this, go to the Oskey application and, in the Home tab, press the blue button corresponding to the right door.Popular

• Is it possible to open the door without a phone?

  Yes, using your personal code.Some readers

• Is my old badge still working with Oskey?

  No, your old badge will not work on the Oskey system.Few readers

• Can I access the car park with Oskey?

  Oskey does not yet manage car park entrances/exits. You will therefore need to keep your current car park badge.Few readers

• Can I use my phone to unlock the door without touching it ?

  Yes, you can use your phone to unlock the door without touching it by using Bluetooth and pressing the door release button in the application's Home tab.Few readers

• Are vigiks compatible with the Intercom+?

  Yes, vigiks are compatible with Intercom+.Few readers

Share an access

• I'd like to invite some friends for dinner, how can I send them an access?

  You can create a joint invitation allowing everyone to download the application and access the building, or create a code that you can share. To do this, go to the Oskey application and, in the Invitations tab, press the Invite guest button.Few readers

• Can I invite as much people as I want?

  The number of people you can invite depends on the preferences set by your property manager. If the landlord has not set a limit, you can invite as many people as you like.Few readers

• Can I give an access to a delivery person

  A dedicated menu allows you to create a code for a one-off need (delivery, service provider, etc.). You can create a single-use code in the tab Invitations Generate a quick code, set its validity period and then press Generate to create and share it. Once used, it cannot be used again by the guest.Few readers

• Can I give an access to a one-time visitor?

  Yes, you can give one-off access by sending the person an invitation. If the person doesn't have the application, you can send them a link so that they can download the Oskey application and access your building. Note: In the application, simply enter your visitor's phone number or email address to invite them. To do this, go to the InvitationsInvite a guest.Few readers

Personnal code

• How long is my PIN code valid?

  Your personal code is valid for 6 months, which considerably reduces the risk of leaks and thus reinforces the security of your building. This period is defined by your manager, who determines the frequency of automatic renewal. Find your personal code in Home then in the top right-hand menu Building information My personal code.Popular

• Is my personnal code valid for all the doors of my building?

  Your personal code is valid for both doors of your building. However, this code cannot be used for the car park for which you have to keep your current badge.Few readers

• Can I choose my own personnal code ?

  No, you cannot choose your personal code. However, you can generate a new one manually.Few readers

Communication & Intercom

• How to answer if I'm not at home?

  You can answer Intercom+ calls in your Oskey application.Few readers

• How to answer someone ringing downstairs?

  You can reply in your Oskey application.Few readers

• Who can receive calls ?

  Only residents can receive calls in the Oskey application. If you want someone to answer calls from your apartment, you can leave a tablet there, on which you will have installed the Oskey app and logged in with your Oskey account (or that of another resident who can receive calls). Note: The Oskey app is available on all devices running iOS 15, iPadOS 15 and Android 9.Few readers